Terms & Conditions

Prices: Prices are based on known costs at February 2021 and are subject to change without notice. Prices listed on Doufexis.com site are per person unless otherwise specified.

All mentioned prices include local taxation and have no hidden costs

Prices do not include: (Unless stated) Entrance Fees, guide, gratuities to guide, gratitude’s to drives, personal items, lunches and drinks. Gratuities are at your discretion and are really appreciated if given.

Payment: Doufexis Travel Services accept VISA, MAESTRO and MASTERCARD and there is no extra fee for processing credit card payments. Full payment by credit card is required to make a reservation. Payment will be listed as Doufexis Charlambos on the credit card statement. No refunds are available once a tour or service has commenced.

If the minimum number of pax that is required for the tour to go ahead is not met you will be contacted at the earliest opportunity and will be offered the choice of an alternative excursion or a full refund.

Printer: Please ensure you are able to present the ticket/voucher on the service day. It is vital for operational reasons. Be sure you have either a printed version or you are able to present it using the screen of your smart phone/tablet.

Pick up points: We provide our pick up points during the booking procedure.

For operational reasons we have selected pick up and drop off points and times for each accommodation. You will be informed of this detail upon booking. All pick up points are within close distance of the accommodation.

Smoking: Smoking is not permitted but all tours make frequent stops.

Food and Drink: In the interest of the safety and comfort of all passengers, we ask you not to bring hot food or drinks onto the coach.

Clothing: Entrance to churches and monasteries visited in our tours is not allowed to gentlemen and ladies with no proper outfit.

Children age 2-11.99 years: Children under seventeen must be accompanied by an adult. Infant 0-1.99 years free, seating on the lap of their parent.

Seniors: Age 65 years and over. Passport should be shown on the day of travel.

Cancellations:

1) Cancellations by customers:

  • No cancellation fee applies up to 48 hours cancellation prior to service day
  • 50% cancellation fee applies for cancellation 48-24hours prior to service day
  • No Refund for cancellation less than 24 hours to service day or Non Shows

2) Cancellations by Doufexis Travel Services or its suppliers:

We reserve the right to cancel any of the services, without any penalties beyond offering a full refund.

Gift Certificate: Gift certificate are non-cancellable and are non-refundable.

Lost property: Whilst every effort is made to return lost property, Doufexis Travel Services cannot be held responsible for property left on the coach. Property found must be collected from our office, Stoupa, Dikitis Manis, Messinia, 24024 Greece

Tour information: While touring, please note that seats are on a first come first serve basis. We may, at our discretion, require any person to withdraw from any tour if we deem their acts or conduct offensive or a nuisance to other passengers, and we shall have no further liability. We reserve the right to cancel any tours due to lack of demand and also to use vehicles as dictated by demand. We also reserve the right to alter at any time any price, place visited, itinerary or hotel owing to unforeseen circumstances. Every endeavor will be made to advise passengers in advance of any alterations which are deemed necessary. In the event of any passenger not being carried for any cause whatsoever, no liability will be accepted by the operators beyond the refund of the fares. Should the passenger fail to arrive or arrive late at the starting point or during the tour, then no liability whatsoever can be entertained.

Voucher / ticket: You will receive a personalized Doufexis Travel Services Voucher for each tour. You must provide the original, authentic Voucher to the appropriate service provider in order to redeem your tour.

Special Offers: All offers displayed on the website can only be booked on-line.

Passports & visas: A Passport valid for all countries to be visited must be carried and it is your responsibility to ascertain from your Travel Agent what visas are required.

What the prices include: This is specifically stated on each tour web page.

Third Party Products: Tickets bought through third party suppliers may carry a different set of terms of conditions for which we are not responsible.

General conditions: Each tour operates to sufficient demand. In the event of “Places of Interest” being closed, or road conditions en – route prevent the tour as advertised being operated, every endeavor will be made to substitute an alternative, but the company reserves the right to cancel or alter arrangements.

No servant or agent of ours can vary our conditions and any such purposed variation shall be of no effect unless it has been signed by one of our directors. All matters concerning this booking shall be subject to Greek Law.

Contact

Doufexis Travel Services

Stoupa, Messinia, 24024, Greece

+30 27210 77677, FAX: +30 27210 77677

E-mail: info@doufexis.com